Important: Create a “Password” to log on now
HSBC brings an easy and all rounded mobile banking experience to you. As of 1st April 2020, HSBC no longer issue any new or replacement physical Security Devices except for those with accessibility needs. You require to create a “Password” on top of your “Memorable answer” to enable additional log on method.
So, you can log on even when you don’t have your Security Device or mobile device. It will also be easier for when you activate Mobile Security Key or switch Mobile Security Key to new device in the future.
Mobile Security Key
Available via the HSBC HK Mobile Banking app, the Mobile Security Key replaces your physical security device, allowing you to log in mobile banking easily. With the Mobile Security Key, you can generate security code to access internet banking service more quickly. Digital banking would be safer and more convenient.
For further information, please contact us.
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