（图片）
A Bird in The Hand or How to Get More Clients by Referral
“A bird in the hand is worth two in the bush”. Now, how to apply this to your business?
If you are running a business, it means you are on a constant look out for new clients. What if we told you that they may be closer than you think?
We are talking about the clients you already have, as they may be the biggest source of your new clients as well.
Think about it: they are already doing business with you, they trust you and they have connections. They are the best ad for your business, as they know you personally and can share their experience.
So how to make sure your current clients feel confident enough to recommend you to their friends?
We have a few simple ideas:
Be Punctual
Being on time shows respect for your client and the professionalism of your company. If possible, always arrive before your client does, get your thoughts together and prepare for the meeting. There is nothing worse that running into the meeting 10 minutes late with scattered thoughts and traffic rage.
Be Prepared
Before every meeting ask yourself this:
“Why is the client coming to see me?”
Then, make sure you have all the papers (forms, contracts, supporting materials and so on) to make this meeting is productive and valuable.
Underpromise and Overdeliver
This is the most valuable advice I have ever been given. Always try to give your client more than they expect. Do go that extra mile. If it is impossible in work itself, give them a friendly call, send an interesting link related to their business, give them the support you can and you will build a strong relationship.
Thank You!
Thank your clients for their trust. Send them a card, a simple “thank you” note or just say it out loud. Of course, your clients are not doing you a favour, they are choosing your company for its professionalism and quality. But a simple “thank you” for giving their business to you can make a lot of difference in your relationship.
The Golden Rule
Treat others they way you would like to be treated. It’s as simple as that.
Top Five International Magazines for Entrepreneurs
We’d like to share with you a list of international publications, offering trustworthy advice and inspiration, no matter in what field your entrepreneurial activities may lie.
We hope you’ll find something for yourself to flip through in the evening.
Forbes
Forbes is a household name in business publications, covering finance, industry, investments, marketing, technology, communications, science and law. It offers deep insight into a wide range of topics and features informative interviews with global business leaders.
Harvard Business Review
Harvard Business Review is a well-respected authority on management methods in a changing world economy, offering advice on leadership on a domestic and global scale.
Fast Company
Fast company comes with a compelling editorial focused uniquely on innovation and prides itself on being written for, by and about progressive business leaders. This monthly magazine covers technology, economics, leadership and design.
Entrepreneur
Entrepreneur has over 30 years of experience in being a trusted resource of information about entrepreneurship, small business management and business opportunities. It is a well of tips, insight, analysis and advice.
Inc. Magazine
This magazine has been in publication since 1979, providing resources and inspiration for entrepreneurs for running and growing their businesses.
Whichever one has caught your eye (or mind), we are sure you will find something inspirational.
如何通过推荐获得更多客户
（图片）
“可以掌握的小东西，胜过没有把握的大东西”。现在，如何将其应用到您的业务中？
如果您正在经营一家企业，这意味着您一直在寻找新客户。如果我们告诉你他们可能比你想象的更近呢？
我们正在谈论您已经拥有的客户，因为他们也可能是您的新客户的最大来源。
想一想：他们已经在和你做生意，他们信任你并且他们有联系。他们是业务的最好的广告，因为他们了解您的个人并且可以分享他们的经验。
那么如何确保您当前的客户有足够的信心将您推荐给他们的朋友呢？
我们有几个简单的想法：
要准时
准时显示对您的客户和贵公司的专业精神的尊重。如果可能，请始终在您的客户来之前到达，把你的想法集中起来，为会议做准备。没有什么比在会议迟到10分钟时，思想散乱和交通狂怒更糟的了。
做好准备
在每次会议之前问问自己：
“客户为什么要来看我？”
然后，确保您拥有所有文件（表格、合同、所需材料等），以使这次会议富有成效且有价值。
承诺不足和超额交付
这是我得到的最有价值的建议。始终尝试为您的客户提供超出他们预期的服务。一定要加倍努力。如果工作本身不可能，给他们一个友好的电话，发送一个与他们的业务相关的有趣链接，给他们你力所能及的支持，你将建立牢固的关系。
感谢！
感谢客户的信任。给他们寄一张卡片、一张简单的“谢谢”字条或大声说出来。当然，您的客户不是在帮您一个忙，他们是因为您的公司的专业性和质量而选择您。但是一个简单的“谢谢”将他们的业务交给你，可以对你们的关系产生很大的影响。
黄金法则
以您希望被对待的方式对待他人。就这么简单。
五本国际杂志
与你分享一份国际出版物清单，提供值得信赖的建议和灵感，无论您的创业活动在哪个领域。
希望您能在晚上找到适合自己的东西。
福布斯
（图片）
福布斯在商业出版物中家喻户晓，涵盖金融、工业、投资、营销、技术、通信、科学和法律。它提供对广泛主题的深入洞察，并提供对全球商业领袖的信息采访。
哈佛商业评论
（图片）
《哈佛商业评论》是在不断变化的世界经济中管理方法方面备受推崇的权威，为国内和全球范围内的领导力提供建议。
Fast 公司
（图片）
Fast 公司有一篇引人入胜的社论，专注于创新，并以为进步的商业领袖撰写、由他们撰写并围绕进步的商业领袖撰写而引以为豪。这本月刊涵盖技术、经济、领导力和设计。
企业家
（图片）
《企业家》在成为有关创业、小型企业管理和商业机会的可信赖信息资源方面拥有 30 多年的经验。这是一口提示、洞察力、分析和建议的井。
公司杂志
（图片）
该杂志自 1979 年以来一直出版，为企业家经营和发展业务提供资源和灵感。
无论哪一个引起了您的注意（或想到），我们相信您会发现一些鼓舞人心的东西。
How To Save a Life? Learn Basic CPR For a Heart Attack.
This hands-on version is easy to learn and will give you a basic idea of what to do if someone next to you is in trouble. These two simple steps can save a life:
- If the victim is unresponsive or barely breathing, immediately call 999.
- Place your palms flat in the centre of the person’s chest, pump hard and fast. Press down at least two inches at 100 beats per minute. Time yourself by pushing to the “ah-ah-ah-ah” beat from the Bee Gees song “Stayin’ Alive.”
Tip: Doing CPR is tough—muscle fatigue could make your compressions less effective. If possible, swap out with another adult in two-minute shifts until help arrives.
For a comprehensive idea about CPR and how to help victims in different health emergencies, we recommend you take a short course in CPR. We hope you will never have the need to use it, but knowing that you are ready will give you the confidence to help someone in need.
Do You Suffer From “Caffeine Use Disorder”?
Starting your day with a cup of your favourite coffee blend is almost a ritual for some of us.
It wakes you up, gets you ready for the day and asks for nothing in return. Or does it?
According to a new study review published in the Journal of Caffeine Research, “caffeine use disorder” is quite common.
To come to this conclusion, researchers looked at nine previously published studies on caffeine dependence to assess the seriousness of the situation.
So what is caffeine disorder and how to know if you have it?
– You experience general withdrawal symptoms, like agitation and anxiety, when you don’t have caffeine
– You are unable to reduce your caffeine consumption, even though it may come with health risks (f.e. heart disease)
“Well, that’s not me, I only have 2 cups a day” – I heard myself say out loud.
I guess, just like me, you might think that 2 cups a day is nothing. Consider this, though: caffeine can be found in unexpected places, like tea, soda, medicine, chocolate and so on. So even if you are not actually drinking too much coffee, your intake of caffeine can still be quite high.
Study co-author, Laura Juliano, recommends consuming no more than 400 mg of caffeine per day. Unfortunately, since food and drink manufacturers are not required to state the caffeine content of their products, it may be hard to track how much you are actually consuming.
How to combat this? The best course of action is to try to gradually reduce consumption of caffeine sources that you CAN measure, says Juliano.
您是否患有“咖啡因使用障碍”？
（图片）
用一杯您最喜欢的混合咖啡开始新的一天对我们中的一些人来说几乎是一种仪式。
它唤醒你，让你为新的一天做好准备，并且不要求任何回报。
根据发表在《咖啡因研究杂志》上的一项新研究综述，“咖啡因使用障碍”非常普遍。
为了得出这个结论，研究人员查看了之前发表的九项关于咖啡因依赖的研究，以评估情况的严重性。
那么什么是咖啡因障碍以及如何知道您是否患有咖啡因障碍？
– 当您没有咖啡因时，您会出现一般的戒断症状，例如激动和焦虑
– 您无法减少咖啡因的摄入量，即使它可能会带来健康风险（如心脏病）
“好吧，那不是我，我每天只有 2 杯”——我听到自己心里大声说。
我想，就像我一样，你可能认为一天喝两杯没什么。不过，请考虑一下：咖啡因可以在意想不到的地方找到，例如茶、苏打水、药物、巧克力等。因此，即使您实际上没有喝太多咖啡，您的咖啡因摄入量仍然可能很高。
研究合著者劳拉·朱利亚诺 (Laura Juliano) 建议每天摄入不超过 400 毫克的咖啡因。不幸的是，由于食品和饮料制造商不需要说明其产品的咖啡因含量，因此可能很难追踪您实际摄入了多少咖啡因。
如何对抗这种情况？Juliano 说，最好的做法是尝试逐渐减少您可以测量的咖啡因来源的摄入量。
心肺复苏术
（图片）
这个动手操作的版本很容易学习，如果你身边的人遇到麻烦，你会想到使用它救援。这两个简单的步骤可以挽救生命：
如果受害者没有反应或几乎没有呼吸，请立即拨打 999。
将你的手掌平放在人的胸部中央，用力快速地按压。以每分钟 100 次的速度按下至少两英寸。通过推动 Bee Gees 歌曲“Stayin’Alive”中的“ah-ah-ah-ah”节拍来给自己计时。
提示： 做心肺复苏术很困难，肌肉疲劳可能会降低按压效果。如果可能的话，在两分钟的轮班中与另一个成年人交换，直到救援人员到来。
要全面了解 CPR 以及如何帮助不同突发救援事件中的受害者，我们建议您参加心肺复苏的短期课程。我们希望您永远不需要使用它，但您可以学习后以备将来有信心帮助有需要的人。
Startups HK event
Tomorrow night (Tuesday, February 11, 2014) at the Paperclip HK in Sheung Wan is an event you won’t want to miss if you have ever even remotely thought about starting your own business in Hong Kong.
Infomation and RSVP here: http://startupgrind.com/event/startup-grind-hong-kong-presents-casey-lau-gene-soo-and-jon-buford-startups-hk/
Also the Hong Kong Visa Centre’s video production studio Video Cha Cha will be available to every attendee for one hour, completely free of charge – so attend the event and don’t miss out!
Hope to see you there