团队建设的真正好处是什么?

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我们都熟悉团队建设,虽然我们大多倾向于将其视为与同事一起出去玩或在 KTV 度过一个有趣的夜晚,但它其实远不止于此。
是什么?
 改善沟通
团队建设活动可以打破障碍,帮助人们走出困境。
通过共同完成与日常职责不同的任务,人们可以开发出新的合作方式。它可以帮助消除积聚的紧张局势,发展伙伴关系与合作,因为在竞争激烈的环境中,人们会非常清楚地看到互相帮助的好处。
 开发团队角色
团队建设可以帮助员工发现并融入自然适合他们的角色。
例如,有些人可能擅长设定目标和授权,而另一些人则更擅长检查已完成的工作是否有错误。
团队建设允许团队的每个成员发展并专注于他们最擅长的领域。它还允许团队成员在团队中找到自己的位置,这样每个人都可以作为一个个体做出最好的贡献,同时仍然在一起表演。
发展技能
在繁忙的工作环境中,员工很难掌握新技能,雇主也很难发现团队成员的“隐藏”能力。
团队建设活动可以让团队的每个成员都有机会负责和发展领导技能,以及其他业务领域的技能。
 长期利益
根据团队专家 Talan Miller 的说法,强大的团队可以为小型企业带来重大收益,例如最大化盈利能力、应对跨职能挑战和更快响应变化的能力。
它还可以让您的团队有更好的参与感和归属感,让您的团队更加专注于任务,并帮助您以更少的方向实现更多目标。

团队建设活动

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这项活动非常容易组织。它不仅有趣,而且对激发合作和跳出框框的思考很有帮助。
你只需要:意大利面和棉花糖
如何进行:
将您的团队分成几组。
让每个小组选择一个领导者、团队名称、团队口号和团队姿势。
给每个小组一个任务:他们必须使用一包意大利面和棉花糖为您的公司创建一个符号/吉祥物,然后将其展示给其他小组,解释他们构建背后的含义。
最有创意的构建和演示的团队获胜!

改善客户服务的技巧

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回头客和推荐是您的企业创收的一种经济有效的方式。因此,花一些时间改善客户体验、培养和关心现有客户是个好主意,这里有 4 个技巧:
1.服务,不卖
开始关注潜在客户的需求、愿望、目标、挑战以及如何帮助他们解决这些问题,而不是仅仅关注产生销售。客户会发现您比他们的口袋更关心,随着时间的推移,他们会敞开心扉。他们将开始与您交换更多信息,这不仅有助于您的销售,而且反过来使自己成为满意的客户。
2. 询问和聆听
质疑和倾听他们的反馈是确保您的客户想要什么、了解您的潜在客户并建立关系的关键。您对客户的了解越多,就越容易阐明他们的需求,让他们在您开始联系和理解他们时感到受到重视,从而更轻松地瞄准新客户。
3. 保持联系
与他们保持定期联系并保持开放态度,跳出直接营销和时事通讯的框框思考。这意味着不仅要尽快回复他们的电子邮件和电话,还要采取额外的步骤。例如,在购买后发送谢谢,然后在几周后跟进“你好___他们对产品/服务的看法”等,使其个性化,让他们感到自己受到重视。这又回到了第 2 点和第 1 点,可联系不仅意味着准时回复您,还意味着让客户觉得他们能够接近您。
4. 超出预期
多走一步,让你的客户更高兴,让他们不断回来。也就是说,给他们在别处无法得到的东西,知道一些简单的事情,例如生日、喜欢和不喜欢,例如在与他们会面时准备好他们最喜欢的饮料。客户是您的企业运营的原因,始终重视他们并确保他们知道自己受到重视。(图片)
因此,请记住与您的客户保持积极主动,与他们保持同步,考虑周到并让他们感到特别。这种融洽关系可能会反过来获得忠诚度、重复销售(甚至向上销售)和推荐的奖励。
>您从事客户服务业务吗?

ISPO Trade Fair

IP2This year ISPO MUNICH, The Leading International Sport Business Network trade fair, was held in Munich from 26th to the 29th of January. This exhibition gives a wonderful platform international business sports networking. There were three theme worlds: ‘Sports & Performance’, ‘Activity & Comfort’ and ‘Body & Care’, with a range of exhibits at this year’s fair. There was everything from sportswear for fun, fitness, fashion, as well as machinery, equipment, inline skates, licensed products, non-seasonal and summer sports articles, fabrics and fibres. This year’s trade show was 103 526 square metres of 2 493 exhibitors, and 81 583 people from all over the world.

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Even one of our clients Flatseam Apparel Limited was there this year! Nice to see them getting involved in the action!

If you missed it this year, don’t worry! Be sure to try again in the following~

 

Happy Digital Learning Day!

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Do you feel like you want to expand your knowledge but going back to school just isn’t for you?
There are many options now thanks to our advancing technology, such as – online education.
What could be better than self-paced learning? Completely FREE program learning!

Here are a list of some:
Coursera: over 400 courses in 20 different categories, created by 85 universities from 16 countries and it’s available in 12 different languages

EdX: offers interactive online classes in subjects including law, history, science, engineering, business, social sciences, computer science, public health, and artificial intelligence.

MIT: has their own open course ware, where most of the materials used in the teaching of almost all of MIT’s subjects are available. They have over 2000 courses, and if you prefer to work at your own speed, this is the better choice compared to the structured classes offered at Coursera and EdX.

Wanting to Learn a Language? Duoingo
Wanting to Learn  Online Programming and Coding? CodeAcademy
Wanting Audio Books and Courses? Open Culture 

Happy Learning!

Top Ten Business Shows for Entrepreneurs (or some ideas for a rainy weekend)

We all try to be as productive and efficient as we possibly can. Yet, an evening on the couch in front of the TV is sometimes something we really need. And if that’s the case, why not make it useful, as well as relaxing?

Here’s a list of business shows that we thought you might find interesting.

  1. How I Made My Millions

How I Made My Millions

This show is a must-watch for startups, as it features the lives of everyday people who went from “just an idea” to a million dollar business. For instance, one of the stories follows Maribeth Sanford, who started putting logos on shopping bags and now makes $40 million per year with her design company.

 2. Techstars TV

Techstars

Techstars is an incubator programme for tech startups. In addition to getting $18 million in venture funding, these young companies are now seen across the globe as they fight their way to success.

3. This Week in Startups

This Week in Startups

Check out thisweekin.com for this one. Investor and CEO of Malhalo, Jason Calacanis interviews the hottest current tech startups. These hour-long interviews will surely give you food for thought and you may pick up on some ideas on presenting your business as well.

4. The Office

The Office

We all need a good laugh once in a while. True, it may no be the most informative business show and you will not need your pencil and notebook for this one. However, this show has something that all of us can relate to: the good, the bad and the ugly of the everyday office life.

 5. The Apprentice

The Apprentice

We are sure you’ve heard of this one. Not so much because of the serious business background behind it, but mostly for the dramatic outbreaks of the scary and yet charismatic Donald Trump. The show is fun, easy-to-watch and offers an insight into the harsh decision-making of the real estate mogul.

6. The Rise to the Top

Rise to The Top

The author of “Smarter, Faster, Cheaper” David Garland runs his web show  “The Rise to the Top” with contagious enthusiasm. David has interviewed over 250 business people and each show has a strategic lesson to learn (f.e. how Diamond Candles went from 0-40 000 Facebook followers in 8 months)

 7. Mixergy

Mixergy

Mixergy features full length interviews with successful entrepreneurs from the founders of Wikipedia – Kiva and Groupon.  It is a great chance to dig deep into the new models and strategies behind successful businesses across the world.

 8. Shark Tank

Shark Tank

Shark Tank, as the name suggests, is all about cutthroat businessmen and investors.

It goes like this: entrepreneurs pitch their ideas to investors who make a decision on the spot whether or not to fund the business. As we said – cutthroat. The show gives the audience a good idea on how equity deals work, while entertaining them with the arrogance of the investors and, at times, ignorant hopefulness of the entrepreneurs.

9. The Big Idea

The Big Idea with Dinny Deutsch

Despite being off the air since 2008, this show, hosted by Donny Deutsh, is a classic! Donny (the founder of one of the top advertising agencies) brings energy and experience to the screen. The show brands itself as “Your Toolkit to Success” and definitely offers valuable business advice.

 10. How to Make it in America

How to Make it in America

This HBO hit series, produced by Mark Wahlberg, is similar to Entourage, if the characters were broke.

In this one, the main characters are working on starting a fashion line from zero, while New York becomes a character of its own, bringing them challenges, opportunities and fun moments all at once.

So get the popcorn and start watching

 

“Just Try Something New”

The other day I saw a picture of a college friend of mine on a skateboard. Now it may not seem that interesting to you, but what if I told you that I have always known Julia as a fashion-conscious girly girl in heels with impeccable hair and make-up? Also, that she is now a sales director of a reputable IT company in San Diego?

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The caption under her photo said: “Once in a while – break the routine. Do something totally new to you: forget about your image, habits and work. Just try something new. I promise you, you will feel exhilarated, happy and re-born!”

To say that I was inspired – is to say nothing at all. I have made a promise to myself: I will make a list of 3 new things I would like to try each month. They can be small and insignificant (like ordering a different lunch instead of my “usual”) or quite big (like taking up a new sport or a new language).

Whatever it is, I hope the “new” in my life will help me learn more about myself and motivate me in business and life!

So, my list for February looks like this:

  1. This weekend I will finally make an exception and try the strawberry pancakes I’ve been eyeing in a coffee shop instead of my regular health juice.

Strawberry Pancakes2. I will realise my childhood dream of spending a night in a tree house (luckily, I found a tree-house hotel)

Tree House3. I will sign up for surfing lessons (after my unfortunate experience of being bruised by the board).

Gone Surfing So, here it is – my new fun challenges for this month. What does your “fun three” look like?

尝试新的东西

前几天,我在滑板上看到了我的一位大学朋友的照片。现在你可能觉得它没有那么有趣,但如果我告诉你我一直都知道 Julia 是一个穿着高跟鞋、头发和妆容都无可挑剔的时尚少女呢?此外,她现在是圣地亚哥一家知名 IT 公司的销售总监?
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她照片下的标题说:“偶尔打破常规。做一些全新的事情:忘记你的形象、习惯和工作。只是尝试一些新的东西。我向你保证,你会感到振奋、快乐和重生!”
说我受到了启发,就是什么都不说。我对自己做出了承诺:我每个月都会列出 3 件我想尝试的新事物。他们可能很小而且无关紧要(比如点不同的午餐而不是我的“平常食物”)或很大(比如开始一项新运动或一门新语言)。
不管是什么,我希望我生活中的“新”能帮助我更多地了解自己,并在商业和生活中激励我!
所以,我二月份的清单是这样的:
这个周末我终于要破例了,试试我一直在咖啡店买的草莓煎饼,而不是我的普通保健果汁。
(图片)2. 实现儿时在树屋过夜的梦想(幸好找到了树屋酒店)
(图片)3. 我会报名参加冲浪课程(在我不幸被冲浪板擦伤之后)。
(图片)所以,这是我本月新的有趣挑战。你的“有趣的三人组”是什么样子的?

企业家的十大商业节目

我们都尽可能地提高生产力和效率。然而,有时我们真的需要在电视前的沙发上度过一个晚上。如果是这样的话,为什么不让它变得有用,以及放松呢?
这是我们认为您可能会感兴趣的商业节目列表。
我是如何赚到数百万的
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这个节目是初创公司的必看节目,因为它展示了从“一个想法”到百万美元生意的日常生活。例如,其中一个故事讲述了 Maribeth Sanford,她开始在购物袋上贴上标志,现在她的设计公司每年赚 4000 万美元。
 2. 科技之星电视
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Techstars 是一个针对科技初创公司的孵化器计划。除了获得 1800 万美元的风险投资外,这些年轻的公司现在在全球范围内都在为成功而奋斗。
3. 本周初创公司
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查看 thisweekin.com了解这一点。Malhalo 的投资者兼首席执行官 Jason Calacanis 采访了当前最热门的科技初创公司。这些长达一小时的采访肯定会让您深思熟虑,您也可能会在介绍您的业务时获得一些想法。
4. 办公室
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我们都需要偶尔开怀大笑。诚然,这可能不是信息量最大的商业展览,而且您不需要铅笔和笔记本。然而,这个节目有一些我们所有人都可以联系到的东西:日常办公室生活的好、坏和丑陋。
 5. 学徒
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我们相信你听说过这个。与其说是因为背后有严肃的商业背景,倒不如说是因为可怕而又有魅力的唐纳德·特朗普(Donald Trump)的戏剧性爆发。该节目很有趣,易于观看,并提供了对房地产大亨严厉决策的洞察力。
6. 登顶
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《更聪明、更快、更便宜》一书的作者大卫·加兰以极具感染力的热情举办了他的网络节目《崛起》。大卫采访了超过 250 名商业人士,每场节目都有一个战略性的教训要学习(钻石蜡烛是如何在 8 个月内从 0-40 000 名 Facebook 粉丝变成的)
 7. 混合动力
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Mixergy 对来自维基百科创始人 Kiva 和 Groupon 的成功企业家进行了完整的采访。这是深入挖掘全球成功企业背后的新模式和战略的绝佳机会。
 8.鲨鱼缸
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鲨鱼坦克,顾名思义,就是关于残酷的商人和投资者。
事情是这样的:企业家向投资者推销他们的想法,他们当场决定是否为企业提供资金。正如我们所说,残酷。该节目让观众对股权交易的运作方式有一个很好的了解,同时用投资者的傲慢和企业家的无知希望来娱乐他们。
9. 大创意
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尽管自 2008 年起停播,但由 Donny Deutsh 主持的这个节目是经典之作!唐尼(顶级广告公司之一的创始人)为银幕带来活力和体验。该节目将自己标榜为“您的成功工具包”,并且绝对提供了宝贵的商业建议。
 10. 如何在美国取得成功
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这部由马克·瓦赫贝格( Mark Wahlberg)制作的HBO热门系列,如果人物被打破,它与随从类似。
在这部电影中,主要角色正在努力从零开始一条时尚路线,而纽约则成为了自己的角色,同时为他们带来了挑战、机遇和有趣的时刻。
所以拿爆米花开始看

快乐的数字学习日!

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您是否觉得自己需要扩展知识,但重返学校并不适合您?
由于我们先进的技术,现在有很多选择,例如 – 网络教育。
有什么比自定进度学习更好的呢?完全免费的程序学习!
以下是一些列表:
Coursera:由来自 16 个国家/地区的 85 所大学创建的 20 个不同类别的 400 多门课程,并提供 12 种不同的语言
EdX:提供包括法律、历史、科学、工程、商业、社会科学、计算机科学、公共卫生和人工智能等学科的交互式在线课程。
麻省理工学院:有自己的公开课件,麻省理工学院几乎所有学科的教学中使用的大部分材料都可以在这里找到。他们有 2000 多门课程,如果您更喜欢按照自己的速度工作,与 Coursera 和 EdX 提供的结构化课程相比,这是更好的选择。
想学一门语言?Duoingo
想学习网络编程和编码吗?CodeAcademy
想要有声读物和课程吗?开放文化 
快乐学习!